Privacy Policy
Last Updated: September 2026
Zportify, operated by SeleqtAI Solutions Private Limited, respects your privacy and is committed to protecting personal information collected through our website, mobile applications, and services.
1. Information We Collect
Depending on how you use Zportify, we may collect information such as:
a. Personal Information
Information that identifies you personally, such as:
Name
Email address
Mobile number
Company name
Job title
Login credentials (if applicable)
b. Non-Personal Information
Information that does not directly identify you, including:
Browser type
Device information
IP address
Operating system
Usage data and analytics
c. Zporitfy App Information
Information that identifies your in usage of app, including:
- Account and profile information
- Booking and transaction information
- Sports preferences and activity information
- Communications with Zportify customer support
d. Payment Related Info
Payment information is processed through authorized payment service providers such as Razorpay.
Zportify does not directly store sensitive payment credentials such as complete card details, CVV, UPI PIN, OTP, or banking passwords.
e. Cookies and Tracking Technologies
Our website and applications may use cookies and similar technologies to maintain sessions, understand usage, improve functionality, and provide relevant experiences.
2. How We Use Your Information
We may use information to:
- Create and manage user accounts
- Process bookings and registrations
- Facilitate payments and refunds
- Provide customer support
- Communicate booking and transaction updates
- Recommend relevant sports services and experiences
- Operate loyalty and rewards programs
- Improve platform functionality and user experience
- Prevent fraud and unauthorized activities
- Meet legal and regulatory requirements
3. Sharing of Information
Information may be shared, where necessary, with:
- Sports venues, coaches, event organizers, and service Partners
- Payment service providers
- Technology and infrastructure service providers
- Customer communication and support providers
- Government or regulatory authorities where legally required
We share information only where reasonably necessary for providing services, operating the platform, meeting contractual obligations, or complying with applicable law.
4. Data Security
We implement reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet-based system can guarantee absolute security.
5. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
6. Your Rights
Depending on your location, you may have the right to:
Access your personal data
Request correction or deletion
Withdraw consent
Object to data processing
Request data portability
To exercise these rights, contact us at care@zportify.com
7. Third-Party Services
Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
8. Payments
Online payments may be processed through third-party payment service providers, including Razorpay.
Payment transactions are also subject to the privacy and security practices of the applicable payment service provider.
9. Changes to This Policy
We may periodically update this Privacy Policy. The latest version will be published on the Zportify website/app along with the updated revision date.
10. Contact Us
For privacy-related questions or requests, please contact Zportify using the contact information provided on our website.
Seleqt AI Solutions Pvt Ltd
106/4A, Sri Devi Nagar, 4th Cross, Kavundampalayam,
Coimbatore – 641030, Tamil Nadu, India
care@zportify.com